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document What should I do if I get an "Expired License Key message?"
There are many possible causes for the error message "Your license key has expired." If you are on a monthly subscription and receive...
25 Apr, 2007 Comments: 0
document What should I do about an Access Violation error?
An access violation error means that something is blocking the program from accessing the Internet. Please follow these instructions and keep us...
25 Apr, 2007 Comments: 0
document What do I do if I get a "Cannot Connect To Server To Verify Registration?"
The error message "could not connect..." can be solved a few different ways. The first thing to try when you get that message is to...
25 Apr, 2007 Comments: 0
document How can I find Internet Security Programs like Firewalls and Anti-virus applications?
These types of things can cause error messages like "Access Violation" or "Cannot Connect to Server." Hover your mouse in...
25 Apr, 2007 Comments: 0
document Why can't I see the start search button on any of the search windows?
This is caused by the DPI settings of your computer.  If your DPI settings are different than the 96 DPI (which is the normal setting for most...
25 Apr, 2007 Comments: 0
document Why does the program crash while it is starting up?
We are temporarily experiencing technical difficulties, the server will be up as soon as possible. This error is typically caused by a firewall,...
21 Jul, 2010 Comments: 0
document Why does the program crash when I cancel out of the Registration screen?
We have located a bug in the application so that when you hit cancel, instead of entering a Registration Codeyou get the following error...
10 Jul, 2007 Comments: 0



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